SMRT Chatbots: Improving Non-Task-Oriented Dialog with Simulated Multiple Reference Training

Non-task-oriented dialog models suffer from poor quality and non-diverse responses. To overcome limited conversational data, we apply Simulated Multiple Reference Training (SMRT; Khayrallah et al., 2020), and use a paraphraser to simulate multiple responses per training prompt. We find SMRT improves over a strong Transformer baseline as measured by human and automatic quality scores and lexical diversity. We also find SMRT is comparable to pretraining in human evaluation quality, and outperforms pretraining on automatic quality and lexical diversity, without requiring related-domain dialog data.Comment: EMNLP 2020 Camera Read

Degendering Resumes for Fair Algorithmic Resume Screening

We investigate whether it is feasible to remove gendered information from resumes to mitigate potential bias in algorithmic resume screening. Using a corpus of 709k resumes from IT firms, we first train a series of models to classify the self-reported gender of the applicant, thereby measuring the extent and nature of gendered information encoded in resumes. We then conduct a series of gender obfuscation experiments, where we iteratively remove gendered information from resumes. Finally, we train a resume screening algorithm and investigate the trade-off between gender obfuscation and screening algorithm performance. Results show: (1) There is a significant amount of gendered information in resumes. (2) Lexicon-based gender obfuscation method (i.e. removing tokens that are predictive of gender) can reduce the amount of gendered information to a large extent. However, after a certain point, the performance of the resume screening algorithm starts suffering. (3) General-purpose gender debiasing methods for NLP models such as removing gender subspace from embeddings are not effective in obfuscating gender.Comment: Non

Modeling Empathy and Distress in Reaction to News Stories

Computational detection and understanding of empathy is an important factor in advancing human-computer interaction. Yet to date, text-based empathy prediction has the following major limitations: It underestimates the psychological complexity of the phenomenon, adheres to a weak notion of ground truth where empathic states are ascribed by third parties, and lacks a shared corpus. In contrast, this contribution presents the first publicly available gold standard for empathy prediction. It is constructed using a novel annotation methodology which reliably captures empathy assessments by the writer of a statement using multi-item scales. This is also the first computational work distinguishing between multiple forms of empathy, empathic concern, and personal distress, as recognized throughout psychology. Finally, we present experimental results for three different predictive models, of which a CNN performs the best.Comment: To appear at EMNLP 201